Our doors are open but our house rules have been adapted...
HFT is open for visitors and we have been busy creating a safe place for our staff to work and you to visit, so to help you stay healthy and protect our teams, here are our new House Rules. We understand that the 'new normal' can be difficult and sometimes intimidating so we want to reassure you that you will be greeted with the same professional and friendly levels of assistance that you were used to pre Covid-19. Even if our facemasks mean you can't see us smiling, we are very pleased to see you!
Please pre-register for a site visit and fill out our Covid-19 Questionnaire at the bottom of this page 24 hours in advance.
On arrival please wait at the designated area in Reception, sign in using the pre-registered QR Code Contactless and sanitise your hands. Your temperature will be taken and you will be provided with a face mask and gloves to be worn during your visit and we politely request that you adhere to Social Distancing at all times when in the building.
Please go to the marquee located in front of the Goods In door and either sanitise your hands using the sanitizer provided or wear a new pair of gloves to ring the bell and step back to allow a member of the team space to assist you. If you need to handle any goods, they will be out for you to contactless collection and gloves are provided.
Operator Training Delegates
Access to HFT's site must be pre booked, this will be completed by one of our team and an email will be sent confirming the date and time of your visit - please fill out our Covid-19 Questionnaire at the bottom of this page 24 hours in advance. Your HFT Instructor will meet you outside Reception on arrival and will sign you in as well as taking your temperature and providing you with your PPE kit of face mask and gloves which must be worn at all times as well as adhering to current Social Distancing guidelines.
Please note you may only access the Driver Training Area whilst on site - access temporary toilets has been provided at the side entrance to the building and refreshment facilities will be provided in the Driver Training Room you are in.
Our teams have shown great commitment to stopping the spread of Coronavirus and are adhering to strict policies in and around our building whilst remaining dedicated to our customers. For everyone's protection, if you are seen not following our House Rules you will be removed from site immediately.
Thank you for your co-operation and support.